User privacy policy

Privacy Policy

Thank you for using our application (hereinafter referred to as "the App"). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information. Please read it carefully to understand our views and practices regarding your personal data.
1. Commitment to Child Safety
Moko Live is committed to ensuring a safe and positive online environment for all users.
We have zero tolerance for Child Sexual Abuse and Exploitation (CSAE).
Any content, communication, or behavior involving the sexualization or harm of minors is strictly prohibited.
2. Prohibited Content and Behavior
The following are strictly prohibited on Moko Live:
Uploading, sharing, or streaming CSAE content.
Soliciting or grooming minors in any form.
Exploitative, harmful, or inappropriate communication involving minors.
Any act violating child protection or data privacy laws.
3. Reporting and Moderation
Users can report harmful content or behavior directly within the app via the “Report” or “Feedback” button.
Our moderation team investigates all reports promptly and removes violating content immediately.
Accounts involved in CSAE will be permanently banned and reported to law enforcement.
4. Cooperation with Authorities
We fully cooperate with law enforcement and child safety organizations to investigate and remove CSAE-related content.
5. Information We Collect
We may collect the following types of information:
Personal Information: This includes, but is not limited to, your name, email address, phone number, profile picture, date of birth, gender, and other contact details.
Device Information: This includes details about the device you use to access the App, such as device type, operating system, device identifiers (e.g., IMEI), IP address, browser type, and settings.
Usage Data: This includes data about how you interact with the App, such as features you use, actions you take, access times, and frequency of use.
Location Information (if you enable location services): This includes your GPS location, Wi-Fi data, and other location-related information.

6. How We Use Your Information
We use the information we collect for the following purposes:
To provide and improve our services.
To send you updates, notifications, and reminders related to the App.
To analyze usage data to enhance user experience and optimize the App's functionality.
To troubleshoot and resolve technical issues, ensuring the App operates smoothly.

7. How We Share Your Information
We will not sell, rent, or share your personal information without your consent unless in the following cases:

8. Data Retention
We will retain your personal information as long as your account is active or as needed to provide services. If you delete your account, we will retain and use your information only as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

9. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no data transmission over the Internet or electronic storage method is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.

10. Collection and Use of Facial Data
We take your privacy and data security seriously. To provide you with the best beauty enhancement features, we may process your facial data temporarily. This Privacy Policy outlines how we collect, use, protect, and manage your facial data.
    10.1 What Data We Collect
When you use the beauty enhancement features, we may temporarily collect the following data:
Facial keypoint information (e.g., facial contours, positions of facial features).
Note: We do not store or save your facial images or any data that can personally identify you.
  •  10.2 How We Use Your Data
Your facial data is used solely for the following purposes:
To enable real-time beauty enhancement effects, including smoothing skin, adjusting lighting, and enhancing facial features.
To apply specific filters or effects based on your preferences.
Important: Your facial data is processed only on your local device and is not uploaded to our servers or shared with any third-party platforms.
  •  10.3 Data Processing and Storage
Real-Time Processing: Your facial data is processed in real-time only while using the beauty enhancement features. Once you exit the feature or the App, the data is immediately deleted.
Local Storage: All processing is completed on your device. We do not store or transmit this data permanently.
  •  10.4 Your Choices and Controls
You can choose to enable or disable the beauty enhancement features at any time. Disabling these features will not affect other core functionalities of the App.
  •  10.5 Data Security
We employ advanced technologies to protect your data, including:
Encrypting data during processing on your device.
Strictly limiting unauthorized access.
  •  10.6 Third-Party Sharing Policy
We guarantee:
No Sharing: Your facial data will not be sold, rented, or shared with any third party.
No Advertising Use: Your data will not be used for advertising or user behavior analysis.

11. Your Rights and Choices
You have the right to:
Access, update, or delete your personal information.
Withdraw your consent for data collection at any time, where applicable.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. When changes are made, the updated Privacy Policy will be posted on this page with a "Last Updated" date.

13. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Email: [team@mokolive.com]